Privacy Policy
RocketListings.ca is the mere posting service of Robin Hood Realty Limited, Brokerage, 6 Steven Ave, Toronto, ON M6B 3L8 ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us when you:
- Create an account or register for our services
- Submit property listings
- Contact us for support
- Subscribe to our newsletter
- Complete forms on our website
This information may include your name, email address, phone number, property address, and other relevant details.
Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your property listings
- Communicate with you about your account and services
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
- MLS and Real Estate Platforms: Property listing information (address, price, property details, and photos) may be shared with REALTOR.ca and other real estate platforms as part of the listing service
- Social Media Platforms: We may publish property listing information (address, price, property type, MLS number, and listing photos) to our official social media pages, including Facebook, to promote active listings. This is limited to publicly available listing data and does not include personal contact information of the listing owner
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
3a. Facebook and Meta Platform Integration
We use Meta (Facebook) APIs to automatically publish property listings to our official Facebook Business Page. In connection with this integration:
- Data We Share with Facebook: When a property listing goes live on REALTOR.ca, we may automatically publish the listing's public details (property address, listing price, property type, MLS number, and listing photos) to our Facebook Page. No personal information about the listing owner (name, email, phone number) is shared with Facebook through this process.
- Facebook Data We Access: We access our own Facebook Page's posting capabilities through the Facebook Graph API. We do not access, collect, or store any Facebook user data from visitors or followers of our Facebook Page.
- Permissions Used: Our Facebook integration uses the following permissions: pages_manage_posts (to publish listing posts), pages_read_engagement (to verify post status), and pages_show_list (to manage our Page). These permissions are used solely for publishing and managing property listing posts on our own Facebook Page.
- Data Retention: Listing posts on Facebook remain on our Page unless manually removed. If a listing is sold, leased, or cancelled, the corresponding Facebook post may remain for historical/portfolio purposes.
- Data Deletion: If you wish to have a listing post removed from our Facebook Page, please contact us at hello@rocketlistings.ca and we will remove it promptly.
- No Selling of Data: We do not sell, license, or sublicense any data obtained from Facebook or any data published to Facebook to any third parties.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@rocketlistings.ca
